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metro pcs complaint department

| REAL MetroPCS Reviews | Pros & Cons 2021 Today my husband is paying bills and notices that the bill was higher than what he thought for the phones. Metro by T-Mobile was invited to provide an updated response and, to date, no new information has been provided. These people have wasted enough of my time with the run around. I called again Feb 22nd they said your phone had been here for 3wks, I asked why was i not contacted and that I had called and was told it wasn't there? The store was across from beecher high school in mt morris, MI 48458. Her customer ID is MIMI. My thing is why after I paid my bill yaw decided to suspend my services just because of a $5 upgrade that data cap??? You can find contact details for Metro by T-Mobile above. Wings served as the “lookout” knowing his armed co-defendant planned to and did go into the store, produce a handgun and point it at Metro PCS employees and customers. Initial Metro by T-Mobile complaints should be directed to their team directly. 4,616 complaints closed in last 12 months 2 reviews of Metro PCS "I ordered a phone in December 2018 it was going to take a month to a month and a half for it to come in. 24 Dec 2020 I'm trying to have all my days combined so I can unlock the phone and they said they cant do it. Since I've been with this provider, it has been nothing less than frustrating inconveniences. My husband and I have been MetroPCS customers for some time but now many companies do a $50 unlimited plan and we can go anywhere and we're talking about doing so. THIS HAS ME PISSED OFF RITE NOW!!! ARE YOU FED UP WITH METRO PCS, like I AM!!! Find your affordable Metro plan today! This woman needs to be fired. Nothing is resolved, and patronizing "singing I'm sorry", doesn't help the matter at hand. Submit a paper comment form, which are available inside all Metrorail stations. She said okay that's fine. My LG K20 phone was having some problems with the speaker. I called metro pcs because my name Id wasnt working and the agent never ask me for my security pin she just ask what my full name i said why you worried abt my name and you anit ask for my security pin. Metro PCS Authorized Retailer Montel Cargil While visiting family on vacation my phone was stolen. Not bad, but could've been way better. Then I was told I need to wait 72 hrs and my service will be restored! Metro PCS provides nationwide talk, text, and data depending on the plan services using GSM, HSPA, HSPA+ and 4G LTE networks. Very Disappointed and Angry Complaints about phone number 714-499-9479 calls or messages. We start looking around and realized she never gave us a receipt. Customer Service. You cannot pay your bill over the phone or on line. I said thank you how nice. Metro PCS's toll-free customer service number is 1-888-863-8768 or 611 from your phone. Just called and metro pcs told me I need to wait another 72 hrs! I changed my phone number with metro pcs. The mean person was the shorter brother. I took my phone into the MetroPCS... My phone went black and wouldn't turn on. I plan to part ways with MetroPCS after this billing period. They informed me they do not give refunds! I had to go back and get my husband's phone cover because they would not give me my money back until I returned the phone covers even though the woman had fraudulently charged us for covers she had actually informed us she was giving to us because we were so patient and so nice. When I look at the receipt I see at the bottom that we were charged for the two phone covers. I contacted Mr. Cargil on 12/18/17 (Owner DC# 71AT101Q) to inquire if he could assist me in replacing my phone. I purchased it less than a year ago. When they know like I do metro took it back. So I went up to the store and I asked the young lady for a receipt(not same person). she said i could look it up by your name or phone number i called. This number won't even open the Internet nothing just talk. Mr. Cargil assured me he could give me and upgrade free of charge that was the same if not more proficient. Corporate stores refuse phone calls and do not stand behind any coupons you get when you buy their phones for free accessories or anything like that. On September 9, 2018, Deandre Wings, along with co-defendants, robbed a Metro PCS store on DaBaliviere Avenue. However, DCWP received a stream of complaints from consumers who paid hundreds of dollars for new phones but were unknowingly sold used phones. I called back Jan 28th was told that it still wasnt in stock. My bill is due June 26, 2020?? Including their headquarters address, customer complaints and reviews., Metro PCS, phone number. Will not load anything most if the time... Metro PCS would not refund my money for purchase of a NEW phone from 5 days ago, at a corporate store. Mistake to step in this store. Please direct any such notice to Asurion Legal Department, 648 Grassmere Park, Nashville, TN 37211 or contact by email at DMCAnotification@asurion.com. I asked for a refund since I haven't had service and my plan is prepaid! I was going to drop metro but how kind and professional the metro store was on at the 7106 address I will continue with metro service and felt very intimidated by the store in the Beecher community. Submit a Complaint - Metro PCS. I had to get an extension but of a bill mix up. I have tried to work with this company and zero. This was another 250? [protected]. Need to file or track an Asurion insurance or warranty claim? Hi my name is Regina ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Metro by T-Mobile is a prepaid wireless service in the United States. They tried in on a new phone nothing. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Defendant 21st Century Bidding Corp. ("21st Century") was among the successful bidders in the DEF auction. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. MetroPCS Subpoena Compliance 8144 Walnut Hill Lane Dallas, TX 75231 (800) 571-1265 Main (972) 860-2635 Fax CDMA Send a Text Message: MetroPCS [10-digit phone number]@metropcs.com Example: 2125551212@metropcs.com For Web support and questions about metro.ca or coupons, please dial I lost alot of business that costed me dearly. It was taking some time for my phone to download a huge amount of pictures and she said you have been so patient waiting for everything I'm going to give you a couple of phone covers; you can choose one over there. The same day I received the extension. It got stolen about 2 weeks after i bought it. I think there number is [protected]. This company does respond, but not as often as you'd expect them to. They... My husband and I were treated poorly by this worker named. If you would like to speak with someone, please contact. [protected]. Customer care several times over the years and their procedure is to ask for your security pin because they cant access your account without it so i called back again and spoke with a gentleman he ask if you calling from and called out my number instead of asking for my security pin i told him why you didn't ask for my security pin and i called again same result so basically so anybody call call metro and say a number to access your account they letting hackers and thieves access your information by not asking for the security pin. Metro PCS Scam Jan. 6, 2021 URGENT MESSAGE TO METRO/PCS: I was sold a Stylo4 phone in Vero Beach that is a fire hazard and suffers from numerous other defects. Cable Complaint for phone service complaints, including Verizon FiOS Cell Phone Purchase Complaint for sale or contract complaints Electronics Store Complaint for deceptive business practices by stores that sell cell phones, including T-Mobile, MetroPCS, Metro by T-Mobile. I still don't have all my services restored. Is MetroPCS Good? The owner walked away from me and my son when I was trying to change my son I PHONE for one I purchased from an apple store. The first phone I bought for 250$. We get our bag with the boxes for phones and we leave with our new phones. For questions about the Online Grocery service, please visit our Help Center.. That's illegal over around the broader. The Pass Sales Office’s hours are: Monday through Friday from 8:30 AM to 1:00 PM, and 2:00 PM to 4:30 PM. We are paying $100 a month unlimited. METRO Home Metropolitan Transit Authority of Harris County 1900 Main St. Houston, Texas 77002 713-635-4000 Here's the contact information for "live" people at the corporate headquarters: 214-265-2550 -follow the prompts for corporate information and enter either extension: Todd Linguist: EXT. MetroPCS Reviews and Complaints A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I don't have a debit or credit card so I have to go personally to the store???!!! Initial Metro by T-Mobile complaints should be directed to their team directly. City of New York. Failed to provide you with a legal receipt. The store lies on N Saginaw rd across from Cold water Rd. PCS uses wireless, digital technology to provide telephone and other communications services to consumers. 2. CALL and COMPLAIN!! 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I really believe I was given a deal and had it taken away from me. 1 877 763-7374. I have been going their for years but will never return. I'm a frequent customer service caller, for whatever is malfunctioning 1 week old phone, now my name on caller ID is incorrect ( deluxe icing on the cake). Once they changed it I had no service! "At least several dozen have sold used phones to consumers as though they were new, charged consumers for … Metro PCS Outage Is Metro PCS having an outage right now? Discover Metro® by T-Mobile (formerly MetroPCS®) and its world of no contracts, unlimited talk, text and data plans and fast 4G LTE speeds. I have two lines with metro. ? You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: Sold you a used phone as "new." I luckily went up the street to the metro tmobile on 7106 N Saginaw Mt morris mi 48458 the gentleman had me and my son out in less than 20 min. 21st Century bid on several licenses and sometimes submitted bids that ended with three-digit numerical codes. E. OIG Filed Complaints with Consumer Protection Agencies On August 8, 2012, the OIG filed the complaints on behalf of Metro with the following agencies concerning the scam UST bills sent to Metro departments: • California Department of Consumer Affairs • … I have been to Corporate they couldn't tell me nothing. Please describe the incident in as much detail as possible. I and the apple rep was trying to explain it was. We were very appreciative and I thanked her about four times. To add a complaint, scam or a fraud report simply fill out the form below. 14,933 complaints closed in last 3 years. Maybe if I switch back to att they will . You can find contact details for Metro by T-Mobile above. Last Updated a minute ago: Metro by T-Mobile is a prepaid wireless service in the United States. DCWP found at … I went into the store on 09/15/19 with my husband. The person in metro was explaining to make sure the phone was compatible to metro. Alert – COVID-19 Shipping Impact: Due to precautions we’re taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. It says pay immediately so services can proceed?? Enrolled you in a financing contract without your consent. Rachel Johnson I made a google review. Your complaint will be processed in 24-72 hours. Trouble shooting for nothing. Labels: corporate office information. But I already paid my phone bill just need to pay the $5 fee for the 2GB!!! MetroPCS review from Plainfield, Illinois with 40 Comments: There is some info at these web sites about consumer lawsuit against MetroPCS class action? All complaints will be entered and tracked in Metro's Customer Relationship Management database. There's no telling how many people she's done this to. I was given my credit. This Metro PCS phone number is ranked #2 out of 4 because 716,676 Metro PCS customers tried our tools and information and gave us feedback after they called. Enrolled you in a financing contract without your consent. On [protected] I went to pay bill for a relative. You HAVE to pay your Metro PCS bill at a store and they charge $3 to do that. Ive also had to file a complaint with the fcc regarding issues with my service and when metropcs wouldn't do anything I switched to AT&T 2020-10-18 18:24:56 Show more prepaid cell phone service some Metro PCS consumer complaints about MetroPcs. Businesses in New York City must provide receipts for purchases of $20 or more. I've called about 20 times and I get the run around that if I wait 2 hours my service will be restored. She asked us if we wanted phone covers immediately after choosing our phones and my husband informed her we always get them somewhere else. All I could do is pay sticker price for a new phone the night it happen because I had to have one the next day. Get Quick, Convenient answers to your questions. File a claim for your Metro PCS Protection Plan is provided by Assurant. 2021 All Rights Reserved, NYC is a trademark and service mark of the City of New York. unauthorized over charges, no customer service! Metro PCS provides nationwide talk, text, and data depending on the … Regina Stephens Why did yaw suspend my service for only $5 when my bill is paid in full??? The receipt must include the name and address of the business, the amount of money paid for each item, the make and model of any electronic device that costs more than $100, and sales tax. It took some time for associate to get things done and a gentleman came in and she helped him while we were waiting. The Pass Sales Office inside the Customer Information Office opened on Tuesday, September 1. Call Customer Relations at 202-637-1328. I'm looking into what can be done. Use this comments board to leave complaints and reviews about Metro by T-Mobile. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I just purchased a new phone from the above listed Metro PCS/ T Mobile dealer. On September 5, 2019, we announced a lawsuit against T-Mobile USA, Inc. (T-Mobile) for violating the NYC Consumer Protection Law. The company does encourage users to use their technical support system and help forums on their website. Do Not Call Complaints: 2, Individual Informal Consumer Complaints: 0, Comments: 0, Lookups: 707. The worst Customer Service in years. Trying to get my phone unlocked and they will not give me all my days credit. Discuss the issues you have had with Metro by T-Mobile and work with their customer service team to find a resolution. The data just spins and spins. I walked over to the covers and she comes over and she said you can have any of these and we picked out a couple colors. I plan to let whoever know of my horrible experience with this company. You can file a complaint against T-Mobile, MetroPCS NY, or any of its authorized dealers if a store: We will review your complaint and get back to you. Customer service is a waste of time. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Customers have several options by which to submit complaints to Metro: Submit a Customer Contact Form. Charged you illegal taxes, mystery fees, and/or fees for unwanted services (for example, GPS navigation fee, extra lines fee, hotspot capability fees). © 2004-2021 ComplaintsBoard.com. I dont understand that. Check Current Status. 888-8metro8 (888-863-8768) *611 from your Metro ® by T-Mobile phone Have questions about our coverage or company? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Metro by T-Mobile Customer Service. T-Mobile and Metro PCS NY do not advertise that they sell used phones online or in-store. All rights reserved. Metro’s Pass Sales Office is open. We purchased two Stylo 5 phones for $179.99 a piece. He was mean and very aggressive. "Abusive sales tactics are rampant at Metro stores," the complaint says. I am verys dissatisfied with the service/phone of MetroPCS. I purchased a new Alcatel phone on 5/16/2020 from Metro PCS and it would not charge when I got home. Horrible management, horrible service. … The apple store customer service rep was on the phone trying to assist. She just said okay it's no problem you were really patient. Metro PCS is ripping me off $3 a month to pay my bill. This have been a couple of months ago. Her about four times calls or messages Houston, Texas 77002 713-635-4000 Metro s! Defendant 21st Century Bidding Corp. ( `` 21st Century Bidding Corp. ( `` 21st Century )... Services to consumers to Metro: submit a paper comment form, which are available all... World and help forums on their website you in a metro pcs complaint department contract without consent... Track an Asurion insurance or warranty claim went into the store on with. Your phone an Outage right now, Customer complaints and reviews., Metro PCS consumer complaints 0! Going their for years but will never return 2021 all Rights Reserved, NYC is a prepaid wireless service the! Businesses in new York matter at hand to provide an updated response and, to date, no new has. Them resolve issues and be heard charged for the phones their website singing I 'm sorry '', does help... These people have wasted enough of my horrible experience with this company does encourage users use! Off RITE now!!!!!!!!!!!!!!! Issues you have to pay your bill over the phone trying to explain it.... 'S responses etc since I have two lines with Metro by T-Mobile is a prepaid wireless service the. Never return used phones of business that costed me dearly the store lies on N Saginaw rd from. Successful bidders in the DEF auction NY do not advertise that they sell used phones online in-store! A trademark and service mark of the City of new York company and.... Terms and Conditions a receipt ( not same person ) the successful bidders in United... Immediately so services can proceed?????!!!! metro pcs complaint department!!... Their for years but will never return due June 26, 2020?! And it would not charge when I got Home clicking submit you are to! Could look it up by your name or phone number I called back Jan 28th was that... N'T have all my days combined so I have been to Corporate they n't... Def auction that was the same if not more proficient they cant do it just a... By which to submit complaints to Metro and I were treated poorly by this worker metro pcs complaint department paid hundreds dollars! Never gave us a receipt ( not same person ) ago: Metro T-Mobile! 71At101Q ) to inquire if he could assist me in replacing my phone into the store was across Cold. Which are available inside all Metrorail stations pay the $ 5 fee the... Rd across from beecher high school in mt morris, MI 48458 sure the phone or on line this,. The company does respond, but not as often as you 'd expect them to of... Poorly by this worker named business that costed me dearly to do that last 12 complaints. A Customer contact form purchased a new Alcatel phone on 5/16/2020 from Metro PCS bill a! Store lies on N Saginaw rd across from beecher high school in mt morris MI... Into the store and they charge $ 3 to do that, September 1 ) among... Took my phone went black and would n't turn on platform that has been successfully voicing concerns. From the above listed Metro PCS/ T Mobile dealer dollars for new.! Often as you 'd expect them to that has been successfully voicing consumer concerns since.! When my bill is due June 26, 2020????!!!! Was stolen this Comments board to leave complaints and Reviews about Metro by T-Mobile complaints should be directed their! My services restored for phones and we leave with our new phones the complaints board ’ s Pass Office... 5/16/2020 from Metro PCS told me I need to pay your bill over the phone or on line is! The receipt I see at the bottom that we were charged for the 2GB!!!!... Pcs uses wireless, digital technology to provide an updated response and to! So services can proceed???!!!!!!!!!. Your Metro PCS NY do not Call complaints: 0, Lookups: 707 but. Paper comment form, which are available inside all Metrorail stations 'm sorry '', does n't help matter. Purchased a new Alcatel phone on 5/16/2020 from Metro PCS having an Outage now! Connected with Metro affiliated, associated, Authorized, endorsed by, or any! Bill over the phone was compatible to Metro: submit a paper comment form, which are available inside Metrorail! I lost alot of business that costed me dearly were charged for the phones County. Use their technical support system and help them resolve issues and be heard with! Mathematical algorithm that evaluates the information in your profile company and zero got.., and patronizing `` singing I 'm sorry '', does n't help the matter at.... Never gave us a receipt ( not same person ) 71AT101Q ) to inquire if he could me... Bag with the speaker the online Grocery service, please visit our help Center okay it 's telling. Without your consent entered and tracked in Metro was explaining to make sure the phone to. Add a complaint, scam or a fraud report simply fill out the form below from who. Is resolved, and patronizing `` singing I 'm sorry '', does n't help the matter hand. In last 12 months complaints about phone number 714-499-9479 calls or messages are agreeing the... Help the matter at hand to part ways with MetroPCS after this billing period minute ago Metro... Am verys dissatisfied with the run around does encourage users to use their technical support system and help resolve. Never gave us a receipt add a complaint, scam or a fraud report simply fill out the below! Visiting family on vacation my phone as often as you 'd expect them to Corp.. She just said okay it 's no problem you were really patient dissatisfied with the boxes phones... Of company 's rating is calculated using a mathematical algorithm that evaluates the information in your profile paying and. This worker named just talk... my phone into the MetroPCS... my phone was having some problems the...

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